Hey Bonnie,

If a value exceeds the total of the invoice when you enter a payment, the rest will automatically become the credit.

Though the button "Enter Payment" disappears in the invoice preview page after the invoice is set to "paid", you can still make payment to it by using the "enter payment" button in the List of Invoices Page.

In this case, two things will occur: a $0.00 payment entry will be made for the invoice, and then the credit of whatever you've entered will be made as well. I see some of your invoices have two payments on it, so that could have caused the credits to occur.

As well, I would not recommend resolving credits with an invoice, as that will inflate your profit when it comes time to run the reports! You should delete the credits if you think they're improperly applied.

I definitely encourage you to give me a call toll free at 1-866-303-6061, and I'll explain more in detail! Cheers Bonnie!