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#1 Oct 30/2009 1:11 pm

edtank
New Member
Registered: Jul 2/2009
Posts: 4

Date on Downloaded Invoice PDFs

When I create an invoice, I email to my client, then I download the PDF to print and file. I just noticed that the last half dozen invoices I've downloaded as PDFs all have the file creation date and time of June 4, 2009, 1:14 p.m. Prior to this, the files had the correct date and time -- the date and time that the PDFs were created -- which is much more helpful when I'm looking through a folder full of invoice PDFs.

Is this a glitch in your PDF creator?

Ed

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#2 Nov 2/2009 12:10 pm

Fresh Grace
The Invoice of Reason
Registered: Jul 21/2008
Posts: 887

Re: Date on Downloaded Invoice PDFs

Hey Ed,

Where exactly are you seeing this time: June 4, 2009, 1:14 p.m.?
I tried to reproduce the issue, but think that I'm not looking in the right place.  Maybe a screenshot would help.  You could send it to support@freshbooks.com.

Thanks Ed!

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#3 Nov 3/2009 2:05 pm

Fresh Grace
The Invoice of Reason
Registered: Jul 21/2008
Posts: 887

Re: Date on Downloaded Invoice PDFs

Hi Ed,

So, I got another call about this today and found that this is a small bug.  Are you by any chance using Safari to download these PDFs?

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#4 Nov 6/2009 12:54 pm

edtank
New Member
Registered: Jul 2/2009
Posts: 4

Re: Date on Downloaded Invoice PDFs

Hi, Grace. Yes, I use Safari primarily, so it sounds like you might be on to something. I've emailed a screen shot of the folder on my Mac, so you can see how invoices used to get stored with the invoice date, but lately (the ones near the top) are all June 4.

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#5 Nov 6/2009 4:52 pm

Fresh Beatriz
Staff
Registered: Sep 3/2009
Posts: 31

Re: Date on Downloaded Invoice PDFs

Hey edtank, Beatriz here! It seems this is an issue that mainly occurs with Safari. We are looking into it... we'll let you know what we find out!

For the time-being, could you give a different browser a try? Let me know if the problem is replicated there as well.

Have a fantastic weekend!!

- Fresh Beatriz

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